Frequently Asked Questions

How do I reset my password?

You can reset your password by going to the login page and selecting "forgot your password?"

Why does the URL sometimes show as ssochq.b2clogin.com?

This URL is used by our login provider.

I would like to update my email address.

Email address changes are currently only supported for extenuating circumstances such as when you lose access to your email. Please contact the Ticket Office to have an email change request submitted. Ticket Office hours and contact information can be found here: https://chq.org/online-support

Who do I get in touch with for questions not on this list?

Please contact our Ticket Office to ask your question. They can then assist you or help you get in touch with someone who can. You can find their contact information here: https://chq.org/online-support

What sites support logging in with a my.chq.org account?

Currently learn.chq.org and porch.chq.org support logging in using your my.chq.org account.